Information Technology

Need technology help? Submit your tickets online!

September 15, 2008

The Law Information Technology Team is excited to announce the online help desk Web site for our customers.

In addition to calling our help desk at (404) 413-9111, you now have the option to submit a help desk ticket online. On the help desk Web site, if you have a MyLaw ID, you can also log in and check the status of the tickets you've previously submitted. Check it out at http://law.gsu.edu/helpdesk.

The system can also accommodate ticket submission via e-mail. We have set up departments to better assign and track tickets, Each department has its own e-mail address, as shown below:

Department	E-mail address
College of Law Classrooms	classroom-helpgsulaw.gsu.edu
College of Law Events	events-helpgsulaw.gsu.edu
College of Law Facilities	facilities-helpgsulaw.gsu.edu
College of Law Faculty / Staff	faculty-staff-helpgsulaw.gsu.edu
College of Law Library	law-library-helpgsulaw.gsu.edu
College of Law Student Organizations	student-org-helpgsulaw.gsu.edu
College of Law Students	student-helpgsulaw.gsu.edu
College of Law Web Site	web-helpgsulaw.gsu.edu
HeLP Clinic	HeLP-clinic-helpgsulaw.gsu.edu
Other IT work	helpgsulaw.gsu.edu
Tax Clinic	tax-clinic-helpgsulaw.gsu.edu