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- On campus: 3-9111
- Off campus: (404) 413-9111
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Georgia State has implemented an on-campus wireless network, known as "CatChat," and the university is also part of the city-wide "FastPass" wireless access network. These wireless systems use unsecured radio transmissions (no WEP or WPA), meaning that anyone in the area could see what you are reading and/or typing online (including passwords!).
You can secure your connections via a Virtual Private Network (VPN). The VPN encrypts your information between your laptop and the campus network, making the use of the wireless hotspots secure enough for checking e-mail or logging into your Network Locker. Use of the VPN also eliminates the separate log-in to CatChat and allows you to access on-campus resources when connected to FastPass.
Once you are online, install the VPN Client software on your computer via the link below.
You will be connected to the Georgia State wireless network download site. You will need to accept license agreement, select operating system version, login with your campus ID and password, and run the downloaded file on your computer.
Download the VPN Client software
Once the VPN Client software is installed and started, click the "Connect" icon and enter your Campus ID and password as shown:
The VPN Client program will place an "lock" icon in the system tray to show the current connection status:
NOT secure
Secure connection
If the VPN allows you to log in, but you cannot browse the web, it may be a configuration problem where the access point will not allow the connection. One possible solution is to modify the transport method used by the VPN.
Before connecting, click the "Modify" icon and select the "Transport" tab of the Properties window. Enable Transparent Tunneling and select "IPSec over TCP". The default port 10000 should work.
Call the Law Technology Help Desk.
