Consortium on Negotiation and Conflict Resolution
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- The board of regents charged the chancellor’s office to provide education, training and support; assemble a panel of system-wide mediators; compile data for assessment; and use ADR in contracts.
- The Chancellor’s advisory committee has the responsibility to develop education programs for all institutions; to recommend a comprehensive system-wide plan; and to advise the Chancellor’s office on implementation.
- Once the policy was adopted, the Consortium on Negotiation and Conflict Resolution (CNCR) was immediately designated as the technical consultant to the Chancellor’s Advisory Committee on ADR who had oversight for the Initiative and to each of the systems’ institutions as they developed and implemented a conflict management program/services. CNCR was given partial funding to hire a manager and full funding for the position of a director of education and training. (This accounted for new monies delegated at the system level. Each institution had to carve out of their existing budgets any funds necessary for implementation.)
- At the institutional level, presidents at each of the 34 institutions were required to appoint a campus ADR liaison. The campus liaison provides the “communication bridge” both within their institution and between their institution and outside contacts. This boundary spanning role requires the selection of a person with an excellent grasp of institutional culture, leadership skill to facilitate a committee of diverse constituents, position of influence to promote the Initiative and the interest in improving conflict management on their campus.
- The first task of the campus liaison was to form a Campus Conflict Resolution Committee (CCRC) that was charged to identify current conflicts, anticipate future conflicts, analyze current conflict handling procedures, and design and implement an improved CMS if necessary.
