These files require the free Adobe Reader.
Designing a Conflict Resolution System for the University of Hawaii System: Economic Considerations and the Unionized Campus
Bruce E. Barnes, Program on Conflict Resolution - University of Hawaii
Peer Mediation
Don Benken
The Board of Regents’ Initiative and Policy Direction on Conflict Resolution
Carolyn Benne, CNCR
Mediating Faculty and Staff Disputes: The Evolution of the University Mediation Program of the University of Minnesota
Thomas R. Fiutak, Fellow at the Humphrey Institute of Public Affairs & Director of the Conflict & Change Center
A Higher Education Mediation Training Model; Appendix
Norma Guerra
College Student Grade Disputes: Adjudicative vs. Mediative Models of Conflict Resolution
Gregory C. Lisby
Interactive Reflection as a Creative Teaching Strategy
Allison Patten McGuire and Lin Inlow
The Multi-ADR Program Problem
Anne B. Thomas, Director of the Office of Equal Opportunity
Erin Leff, Manager, Dispute Resolution Department
Resolving Conflicts in Institutions of Higher Education: Challenges for Pracademics
Maria R. Volpe and David Chandler
The Ombudsman’s Roles in Changing the Conflict Resolution System in Institutions of Higher Education
Dr. Marsha L. Wagner, Columbia University
The History of Campus Mediation Systems: Research and Practice
William C. Warters, Ph.D.
Best Practices for Government Agencies - Guidelines for Using Collaborative Agreement-Seeking Processes
Report and Recommendations of the SPIDR Environment/Public Disputes Sector Critical Issues Committee, Adopted by the SPIDR Board January 1997
"Should I try mediation?" A discussion paper for trade union members
David Bleiman
