Conflict Management System Design
Implementation of the University System of Georgia Board of Regents’ Initiative and Policy Direction on Conflict Resolution required a conflict management system design structure that clarifies the roles and responsibilities of all the stakeholders involved.
The board oversees the 31 colleges and universities within the University System of Georgia.
The advisory committee is responsible for developing an educational program and system-wide plan and for advising the Chancellor’s Office on implementation of that plan. The chancellor appointed the committee in fall 1995. In order to benefit from diverse ideas, experience and opinions, the chancellor invited the presidents to nominate potential committee members from their institutions and then selected a broadly representative group of faculty, administrators, staff and students. A list of the members is available.
The chancellor’s office is charged to provide education, training and support; assemble a panel of system-wide mediators; compile data for assessment; and use ADR in contracts.
Consortium on Negotiation and Conflict Resolution
Once the initiative was adopted the Consortium on Negotiation and Conflict Resolution was immediately designated as the technical consultant to the Chancellor’s Advisory Committee on Conflict Resolution.
The initiative resulted in a conflict management system involving a six-step process and close interaction between all of the stakeholders. Each institution was provided with the six-step model for implementing the initiative on its campus.